Consign.Tech
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Terms of Service

The terms for using our website, client portal and hosted products. By using them you agree to these terms on behalf of yourself and the organisation you represent.

Last updated: 5 October 2026

1. About these terms

These terms are between you and Consign IT Private Limited (“Consign.Tech”, “we”, “us”), a company incorporated in India with its registered office at 10/258, Union Road, Keelapavoor, Tenkasi, Tamil Nadu 627806. They apply to consign.tech, our client portal at app.consign.tech, and our hosted products (such as Shamar, Engage, Paz, Dyo, Adagu and Datum) (together, the “Services”).

Your agreement comes first. Most clients sign a proposal, statement of work, order or service agreement with us. Where that document and these terms differ, the signed document prevails.

2. Using the website

You may browse consign.tech and use its forms and chat assistant for genuine enquiries. Information on the website is general; prices, packages and timelines are confirmed only in a written proposal or order. Answers from the chat assistant are generated by AI and may be incomplete or wrong — please confirm anything important with our team.

3. Accounts

  • Give accurate details and keep them up to date.
  • Keep your login details confidential, use the security features we provide (such as login approvals), and tell us straight away if you suspect misuse.
  • Client administrators are responsible for who they give access to and for activity under their organisation’s accounts.

4. Acceptable use

You must not use the Services to:

  • break any law, or infringe anyone’s rights, including privacy and intellectual property;
  • send spam or unsolicited bulk messages, or email people who have not agreed to receive them;
  • upload malware, or try to gain unauthorised access to, probe or disrupt any system or account;
  • overload the Services, or scrape or copy them beyond normal use; or
  • resell or provide the Services to others unless your agreement allows it.

We may suspend access that puts the Services, other clients or the public at risk, and will tell you why where we can.

5. Your data

You own the data you and your users put into the Services (“Client Data”). You give us permission to host, copy and process it only to provide, secure and support the Services for you. You are responsible for having the right to collect and use Client Data, including any consents your own customers must give, and for complying with laws that apply to your business. How we handle personal data is described in our Privacy Policy.

When a subscription or engagement ends, you can ask for an export of your Client Data within 30 days, after which we may delete it, except where the law requires us to keep it.

6. Fees and payment

Fees, billing cycles and payment terms are set out in your proposal, order or invoice. Fees are exclusive of GST and other applicable taxes unless stated otherwise. If an invoice remains unpaid after its due date and a reminder, we may suspend the related Services until it is settled.

7. Our intellectual property

The Services, our software, designs and content remain ours or our licensors’. You receive a limited, non-transferable right to use them during your subscription or engagement. Ownership of work we create specifically for you (for example a website or custom software) is set out in your agreement.

8. Third-party services

Some Services rely on or connect to third-party services, such as Google Workspace, Microsoft 365, YouTube, Telegram, domain registries, payment gateways and cloud providers. Their own terms apply to your use of them, and we are not responsible for their availability or actions.

9. Availability and changes

We work to keep the Services available and secure, but they may occasionally be interrupted for maintenance, updates or reasons outside our control. Any service levels we commit to are set out in your agreement. We improve the Services over time and may change features; we will give reasonable notice before removing something you rely on.

10. Disclaimers

Except as set out in your agreement, the Services are provided “as is”. Our products help you run your business, but you remain responsible for your business decisions and for complying with the laws that apply to you — for example interest rates, licensing and statutory registers in a regulated business.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profit, revenue or goodwill. Our total liability arising from the Services in any twelve-month period is limited to the fees you paid us for the affected Service in that period. Nothing in these terms limits liability that cannot be limited by law.

12. Ending use

You may stop using the website at any time. Subscriptions and engagements end as set out in your agreement. We may suspend or end access if these terms are seriously breached and the breach is not fixed within a reasonable time after notice.

13. Governing law

These terms are governed by the laws of India. Courts at Tenkasi, Tamil Nadu have exclusive jurisdiction, unless your agreement says otherwise.

14. Changes and contact

We may update these terms; the “last updated” date above shows the latest version, and we will tell clients about significant changes. Questions? Write to [email protected].