How Consign IT Private Limited (“Consign.Tech”, “we”, “us”) handles personal data — what we collect, why, who we share it with, and the choices you have.
Last updated: 5 October 2026
Consign IT Private Limited is a company incorporated in India (CIN U72900TN2007PTC062944) with its registered office at 10/258, Union Road, Keelapavoor, Tenkasi, Tamil Nadu 627806, India. This policy covers:
For our own website, portal and business contacts, we decide why and how personal data is used, and we are responsible for it (a “Data Fiduciary” under India’s Digital Personal Data Protection Act, 2023).
For the data our clients put into our products and the systems we manage for them — for example a shop’s customer records in Adagu or Paz, or a client’s mailboxes — the client decides how that data is used and we process it only on their instructions, under our agreement with them. If you are one of our client’s customers, please contact that organisation first; their own privacy notice applies, and we will help them respond to you.
We do not sell personal data, and we do not use client data from our products for advertising or to train AI models.
Some of our tools connect to Google services (such as Google Workspace administration and YouTube) when an authorised member of our team or a client signs in and grants access. We use that access only to provide the feature the user asked for — for example administering a Workspace domain we manage, or publishing our product how-to videos — and not for advertising.
Consign.Tech’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Access can be withdrawn at any time from your Google Account’s third-party connections page.
We share personal data only with service providers who help us run our business, and only as much as they need:
Some of these providers process data outside India. We use reputable providers with appropriate safeguards, and transfer data only to countries not restricted under Indian law.
We keep personal data only as long as it serves the purpose it was collected for: enquiries and leads while they remain relevant to a possible business relationship, or until you ask us to delete them; client account and billing records for the duration of the relationship and for at least ten years after, which covers what Indian tax and company law requires; website analytics according to Google Analytics’ retention settings. Client data in our products is kept for as long as the client’s agreement requires, and returned or deleted when it ends.
Our website uses cookies from Google Analytics and Google Tag Manager to measure visits and form usage. Our portal and products use essential cookies to keep you signed in and protect against misuse. You can block or delete cookies in your browser settings; the website will still work, though we will see less about how it is used.
We use encryption in transit (HTTPS), access controls and least-privilege access for staff, two-person approval for sensitive changes in products that offer it, audit logs, regular backups and monitoring. No system is perfectly secure, but we work to protect your data and will notify affected people and authorities of a personal data breach as the law requires.
Subject to the law, you may ask us to:
Write to us at [email protected]. We may need to verify your identity before acting on a request.
Our services are meant for businesses and organisations and are not directed at children. We do not knowingly collect personal data from anyone under 18 without verifiable consent from a parent or guardian.
If you have a concern about how we handle personal data, contact our Grievance Officer at [email protected] or by post at 10/258, Union Road, Keelapavoor, Tenkasi, Tamil Nadu 627806, India. We will acknowledge your complaint within 7 days and aim to resolve it within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.
We may update this policy as our services or the law change. The “last updated” date above shows the latest version, and we will tell clients about significant changes. See also our Terms of Service.
